Case Study: Domo Arigato, Mr. Roboto (Robotics Manufacturers)
Problem
A large telecommunications company needed to stay on the cutting edge of service and value. Having noticed a rising trend in non-industrial, service robotics, they knew they needed to better understand the cost structure, pain points and gaps in process for robotics manufacturers. They needed to quickly develop a comprehensive picture of the current state and future of service robotics, but did not know how to access this particular type of industry knowledge.
Critical Issues
Technical Expertise Speed Multiple Perspectives
The Solution
Maven developed an Electronic Survey to source multiple perspectives in specific focus areas within robotics manufacturing, and quickly received 20 qualified responses from the Maven community. This extensive Survey was followed up by the Maven team to clarify and verify several responses, ensuring the customer had all the information they needed to move forward confidently.
“The Maven Survey gave our team the perspectives and hard figures that would have been impossible to find elsewhere, within a short period of time.”
– Director of Strategy
