At Maven, we pride ourselves on providing our customers with the fastest way to source outside expertise. Recently, we received a request from a customer looking to put together a panel of experts with very specific expertise within a very short time frame. Not only did this customer need niche expertise, but the experts were required to be onsite within days for the panel discussion.
With a turnaround time of only five days, Maven was asked to fill the panel with relevant experts. In order for this to occur, we needed to screen candidates that possessed the specific background and knowledge set that our customer required and ensure their availability to be onsite on short notice.
The customer decided that the best way to solve the challenge of finding these individuals would be to run a series of telephone consultations based on the background, experience and responses that consultants provided to pertinent questions posed on the platform. Within 24 hours of the request from the customer, we had provided a list of individuals that met the criteria and allowed the customer to decide which individuals should move forward in the process. The qualified candidates then went through an extensive phone interview process with the customer.
The customer decided to invite the top two candidates from the interview process to Illinois to participate in the panel discussion. Maven negotiated an agreement between the customer and the members for the engagement at the company’s facilities and took care of the final details. Within 48 hours of the customer coming to Maven with the challenge they were facing, we had two consultants confirmed for the engagement.
This Maven customer was able to manage an otherwise difficult organizational problem by utilizing a combination of two of our core products: telephone consultations and extended consulting. The same customer is now facing a similar challenge and is utilizing the electronic survey product as well, which is providing them with the ability to not only asses candidates’ qualifications for the position, but also their written communication skills. After the initial engagement the customer reported back, saying, “Not only did the subject matter experts that Maven presented to us provide extremely valuable insight to the direction of the project, but they were the highlight of the panel discussion.”