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Mr. Michael OW

 
Occupation:
Freelance Social Media Manager
Location:
Sydney, New South Wales, Australia
Status:
Self-Employed


Connect with me on Maven

Knowledge Summary

This Maven is a Social Media Management Consultant specialising in the management of corporate and small business social network accounts, setting up accounts, posting/replying, supporting social media marketing campaigns, monitoring, specialising in Facebook, Twitter, LinkedIn and more.

He is also a highly experienced outsource Team Manager and Data Manager with 8 years experience in managing and procuring the data and content for web publishing, setting up & managing of offshore vendor relationships, management of an outsourced content/data-entry team, and monitoring of quality standards of website content. Broad experience in all aspects of database and inventory management.

Specialties:
*Consulting for Outsource/offshore team setup/relocation
*Outsource vendor management / BPO management
*Content management of large databases for online businesses
*People and team management (including multicultural teams comprising 11 Nationalities)
*Maintained and managed large budgets (AUD2million)
*Business process enhancements via quality assurance and improvement methods

Experience

Current Employer:
Self-Employed (Freelance Social Media Manager)
Dates:
Apr 2013 - Present
Past Experience:
TrueLocal.com.au
Title:
Data Manager
Dates:
Jan 2012 - Feb 2013
Description:

* Responsible for Data Acquisition, Data Integrity and Data Processes
* Develop and manage relationships with data providers
* Content Strategy, including planning & process strategy development
* Management of outsourced resources
* Management


Past Experience:
Chefolicious.com
Title:
Owner / Entrepreneur
Dates:
Jul 2011 - Jun 2013
Description:

Currently developing food and beverage website with a mission to spread the love of good food and never-ending study of cooking to produce the best possible dish using the best possible products.


Past Experience:
REDVouchers.com
Title:
Independent Contractor - BDM/Sales
Dates:
Jun 2011 - Aug 2011
Description:

Deal negotiator, outbound sales, merchant/supplier relations


Past Experience:
Constellation Hotel Group
Title:
Central Reservations & Rewards Manager
Dates:
Feb 2011 - May 2011
Description:

CRR Manager for Constellation Hotels. Managed a dynamic team of 4, responsible for taking online/offline hotel reservations for the hotel group, managing and loading rates for GDS and 3rd party websites, liaising with hotel managers to maximise


Past Experience:
Orbitz Worldwide, Inc.
Title:
Content Manager
Dates:
May 2005 - Dec 2010
Description:

*Content Management of over 69,000 hotels
*4 Direct reports and 84 departmental staff (63 outsourced)
*Management of content for Hotelclub.com and RatesToGo.com
*Management of outsource vendor relationship
*Ensuring content for websites adhere to


Past Experience:
Novotel Brighton Beach
Title:
Yield Manager
Dates:
Dec 2003 - May 2005
Description:

*Responsible for Revenue/Yield management of hotel's room rates
*Managing several hotel distribution channels
*Forecasting and yielding analysis
*Involvement in setting of hotel room rates to meet targets and budgets
*Managing the Reservations


Past Experience:
Accor SA (EPA:AC)
Title:
Database Quality Controller
Dates:
Nov 1999 - Dec 2003
Description:

*Quality assurance of information for database team for system update/entry
*Ensuring all required information for integrity of data is available prior to updating the database
*Set up department's quality check processes
*Coaching and training


Knowledge, Keywords & Publications

Strategy
Content Strategy
Market Research
SEM
E-commerce
CRM
SEO
Vendor Management
Team Management
Online Advertising
Management
Self-motivated Team Player/builder
Content Management
Budgets
Databases
Analysis
Web Content Management
CMS
Social Media
Entrepreneurship
Online Marketing
Training
Leadership
Sales
Social Networking
Project Planning
Business Development
Social Media Marketing
Coaching
Facebook
Web Marketing
Marketing Strategy
Google Adwords
**Freelance - Social Media Management**
Management of corporate and small business social network accounts, setting up accounts, posting/replying, supporting social media marketing campaigns, monitoring, specialising in Facebook, Twitter, LinkedIn and more. Let's discuss your requirements.

**Highly Experienced Outsource Team Manager and Data Manager**
Experience in managing and procuring the data and content for web publishing, setting up & managing of offshore vendor relationships, management of an outsourced content/data-entry team, and monitoring of quality standards of website content. Broad experience in all aspects of database and inventory management.

Specialties:
*Consulting for Outsource/offshore team setup/relocation
*Outsource vendor management / BPO management
*Content management of large databases for online businesses
*People and team management (including multicultural teams comprising 11 Nationalities)
*Maintained and managed large budgets (AUD2million)
*Business process enhancements via quality assurance and improvement methods

Education & Languages

Curtin University of Technology

1989 - 1992

Bachelor of Business Administration (BBA)

Marketing

Certifications & Licenses